08456 345931 - Sales & Administration

 

 

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Datatrack Provides Essential Feedback On Mach-Tech's Performance

Investment in PSL Datatrack production management and business administration software has played a major role in the recent success of Mach-Tech, the Oxfordshire based engineering and manufacturing sub-contractor. As part of its growth strategy, the company’s management team identified a number of key performance indicators (KPIs), which were considered central to the future success of the company.

datatrack provides essential feedback-1

The continuing achievement of these differentiates the company from many other similar organisations and has put Mach-Tech in a very strong position for growth in a sector that has not been immune to the adverse economic conditions of recent years.

Mach-Tech offers its CNC engineering services to a wide range of companies in markets ranging from aerospace and automotive to pharmaceutical and scientific products as well as general engineering. The company specialises in one-offs, as well as small and medium batch sizes. Components can be manufactured from free issue material or Mach-Tech can supply complete assemblies including materials and process sourcing. There has been continued investment in CNC machining technology, measurement and quality control equipment as well as a continual appraisal of production systems and business administration to both maximise productivity and provide the highest customer service levels.

Mach-Tech Chairman Phil Merison recognised that the establishment of key performance parameters and the ability to achieve these would be key to success. “Delivery performance, quality levels, quotation conversion rates and communication with customers are some of the key issues,” says Phil, ”And within these there were many specific areas where we needed to understand our performance levels in order to achieve continuous improvement.”

A typical example of the issues that had to be addressed was the time consuming task of having to reenter manually and repeatedly customer order information into spreadsheets. Looking for a solution for this particular task, Mach-Tech assessed possible software suppliers before selecting PSL Datatrack. “We saw Datatrack as being ideal for continuous improvement, not least because its modularity meant that we could keep adding to the system as our business grew and our needs changed,” says Phil Merison.

datatrack provides essential feedback-2

Initially the company invested in the Datatrack Sales Order Processing modules covering the generation of quotations, the raising of works orders, control of component stocks and deliveries and the allocation of materials and processes to cost centres. These modules immediately gave Mach-Tech a complete overview of some of the essential drivers within the business and a snap shot at any time of the company's performance and efficiency in these areas.

For control of purchasing, the investment in Datatrack purchase order processing, goods received and materials stocks modules gave Mach-Tech tighter control of suppliers and the ability to ensure the availability of all supplied materials and services to complete scheduled orders.

On the shop floor, Datatrack process layouts and shop floor data collection modules have provided essential information on aspects such as machine capacity and the value of work in progress. Status Board visual displays give operatives instant and real time information on the status of orders.

In Mach-Tech's management offices, Datatrack is linked to the company's Sage accounts system. Invoicing, credit note and purchase order creation are all taken care of by Datatrack. Mach-Tech’s management team use all the information gathered by Datatrack from throughout the factory in order to analyse performance against KPIs.

There are now six users of the Datatrack system at Mach-Tech and each manager has different requirements from the system. They all have individual responsibilities for ensuring that the business as a whole is run as efficiently as possible. Managing Director Neil Tyler says: ”Datatrack has also improved specific aspects of our business. For example, ISO 9001: 2008 accreditation was achieved in 2011, reflecting the high quality standards of our business. Using Datatrack to track suppliers' material through the shop floor and giving us full traceability is essential to maintaining our accreditation. From a customer relationship viewpoint, Datatrack enables us to identify where there may be an issue with a customer delivery and we can communicate more effectively with our customers in advance.”

datatrack provides essential feedback-3

Datatrack has also been instrumental in assisting Mach-Tech to acquire new business. Potential customers who visit the factory are not only impressed by shop floor layout and tidiness, but also by the role of Status Board in visualising exactly what is happening to customers' work in progress without reams of associated paperwork.

Modernisation, efficiency and productivity are key motivators behind the success of Mach-Tech, as witnessed by current plans to improve the layout to the shop floor. Phil Merison concludes: ”Customers are returning for repeat business because of their confidence in our capabilities. Our deliveries are consistently on time, our quality levels are high and we offer competitive prices. Datatrack has been essential to us and we'll continue to use it as an important element of improving our operations still further in the future.”

Datatrack_Production_Control_Improves_MachTech_Performance.pdf

  • Control & Traceability is Second to None

    Traceability from quotation to invoice"We liked the way PSL Datatrack could be tailored to our specific needs from the beginning and also gave us the option to expand into different modules as and when we wished.  The way the system flows and the control and traceability we have over our work is now second to none."

    Lewis Lockwood, RDL Technologies Ltd 

     
  • Efficient multi-currency invoicing

    Multi-currency provides automatic calculations to/from foreign currencies"PSL Datatrack enabled us to implement changes to our invoicing methods efficiently - as when we introduced multi-currency invoicing including the US$ and the €uro."

    Barry Kirkpatrick, Demand Technology International Ltd

     
  • Foundation for our success

    PSL Datatrack is fast, flexible, precise and simple to use"PSL Datatrack helps to bring the whole operation together in an accessible, easy to use system that has provided the foundation for our continued success."

    Julie Fairclough, Fylde CNC Specialists Ltd

     
  • Benefits are immeasurable

    PSL Datatrack aids high quality precision engineering"We have put our faith in the professionalism of PSL Datatrack and it is really paying off. I don't have to run or write the software anymore and can focus my time on the important management of our processes. Now we have the PSL Datatrack system, the benefits are immeasurable."

    Martin Presley, Williams & Oakey Engineering Co Ltd

     
  • Impossible without PSL Datatrack

    PSL Datatrack provides the ability to create quotations faster than the competition"The administration behind the manufacturing of a wide variety of engineered plastics parts in many different batch sizes for many different customers would have been impossible without PSL Datatrack."

    Jonathan Newis, Plastic Turned Parts 

     
  • Operating More Effectively

    Status Boards give dynamic information and instruction to management and the shop floor"'Status boards' improved employee awareness enormously and resulted in an improved overall performance. Now everyone is operating more effectively."

    Nick Groom, MD, Qualiturn Products Ltd

     
  • Will grow with me

    A flexible, modular production control system"I have seen PSL Datatrack work highly effectively for a multi million pound turnover company with 60 employees and a far larger customer base than mine at present. I therefore know that the system will grow with me right into the future, taking care of the administration whilst I focus on the engineering and providing the best service to customers."

    Howard Sheldon, Sheldon Precision Engineering Ltd

     
  • Control vital admin functions

    Datatrack ensures that all this work is profitable and that businesses can easily recall details when repeat orders are received"Maintaining control of non-productive but vital admin functions is paramount. We could not maintain control without Datatrack."

    Pete Wells, Applied Drilling Systems Ltd

     
  • In a few clicks

    Fast, flexible search screens for rapid response to customer queries"PSL Datatrack delivers accurate information quickly. I can have a customer on the phone and in a few clicks, can solve his problem or mine."

    Roger Innes, INRO LLP

     
  • On-time Deliveries

    PSL Datatrack helps businesses meet customer deadlines and compete profitably"Customer service with on-time deliveries, no rejects and repeat business remain the key factors. PSL Datatrack helps us to achieve these goals."

    Stephen Weiss, Managing Director, Maylan Limited

     
  • Excellent training and flexibility

    PSL Datatrack allows consistently on-time deliveries and greater customer satisfaction"PSL Datatrack has provided excellent training and the flexibility to address ND Precision Products’ specific requirements. Great reaction times to queries and ongoing support have resulted in a well nurtured relationship forming between our two companies."

    Nick Squire, N D Precision Products 

     
  • Stream Lined Delivery

    Complete component stocks controlled together with material traceability"The facility to have accurate data, a complete component stock list, and a stream-lined delivery process was very appealing."

    George Dingley, Sub-CNC Precision Ltd 

     
  • Very Happy with the System

    Additional PSL Datatrack modules can be purchased as required"PSL Datatrack continually develops new functionality for the software and good on-site support has been provided during the planning and implementation of training & new modules. I am very happy with the system and the huge amount of change we have implemented in the company over the past year which has been highly successful without any issues."

    Roger Williams, Seychell Engineering & Fabrication Ltd

     
  • More efficient, competitive and professional

    Speed of order placing, raising enquiries, material allocations, traceability and generating certificates all improve with Datatrack"PSL Datatrack is making Hydrafeed more efficient, competitive and professional. We are in a position to win more engineering sub-contract work and continue to expand our barfeed operation, confident in the knowledge that PSL Datatrack will allow us to cope as it can be adapted easily to new requirements."

    Martyn Page, Hydrafeed Limited

     
  • Keeping Control of Production is Vital

    PSL Datatrack ensures that no invoices are overlooked"We knew simply recording and storing customer and production information on the company iPad would not be sufficient. We were already missing some jobs or sometimes not invoicing correctly. So, bearing in mind all the likely combinations of orders for different components, quantities and materials that an increased customer base was likely to bring, things had to change."

    Adam Green, G23 Engineering Limited

     
  • Our auditor was impressed

    PSL Datatrack is used by many ISO registered companies"We bought PSL Datatrack in anticipation of starting the process of becoming ISO 9001 registered to help us get better organised. Within six months of having Datatrack installed we had approval with zero non compliances. Our auditor was impressed with how quickly and easily everything flowed from one module to another."

    Russell Thackray, Bernard Holmes Precision Ltd

  • Essential to us

    Datatrack has a flexible, modular design and the ability to grow with a business"Datatrack has been essential to us and we'll continue to use it as an important element of improving our operations still further in the future."

    Phil Merison, Machining Technology (Mach-Tech) Ltd

     
  • Smooth and rapid progress of orders

    PSL maintains close contact with its customers, who can request system enhancements through an active wish list"I see us working with PSL Datatrack for many years to come. We have worked together for a long time and the way PSL Datatrack is set up ensures smooth and rapid progress of orders going through both our businesses. PSL Datatrack always supplies excellent service and back-up."

    Sarah Pennock, Daro Products Limited

     
  • Price breaks easily managed

    The quotations module is flexible and time saving"We often get price break requests on the same part and before PSL Datatrack, these used to sit idle awaiting the effort required to work them out. The module has saved us a lot of time, and I’m confident we are winning more work because we are simply quoting more."

    Yian Stavrou, Sub-CNC Precision Ltd 

     
  • Would recommend it to other SMEs

    Efficient Production Control adds value by minimising the burden of administration and therefore reducing overheads"We are happy with PSL Datatrack and would recommend it to other SMEs. The initial hard work has paid off and we are now a tighter more efficient unit. PSL Datatrack have been absolute rocks in terms of the support they have given us."

    Paul McCann, Bluebell Opticom Ltd

     
  • Entire Business at our Fingertips

    Datatrack is designed for managing both small and medium manufacturing businesses"When we bought PSL Datatrack, we got a system that we could use quickly, does everything we ask of it and more and now we have our entire business at our fingertips."

    Jason Nicholson, Unicut Precision Ltd

     
  • How did we manage before?

    Ease of invoicing and transfer of data to accounts software"We can now retrieve any information at the push of a button. To be honest, it is difficult to see how we managed before we had Datatrack."

    Phil Smith, Wealdpark Ltd

     
  • Status Boards are Key

    Dynamic status boards can be customised by PSL Datatrack to suit exact requirements"Key to success within the sub-contract industry is making components to the correct quality at the right time and a competitive price. PSL Datatrack has been, and continues to be, key in helping Qualiturn successfully manage these challenges."

    Nick Groom, Qualiturn Products Ltd

     
  • Integral part of our operations

    Traceability of products throughout the production process is guaranteed"Datatrack is an integral part of our operations at Technoset Ltd. It supports our business in many facets and is particularly strong with traceability which is very important to Technoset and their customers."

    Kevan Kane, Technoset Ltd

     
  • Day to day support is excellent

    Running PSL Datatrack results in improved utilisation of machine tools"The combination of system flexibility and the day to day support we receive from PSL is excellent, helping us to maximise our investments – not just in PSL Datatrack, but also in the performance of our machine tools and production systems."

    Delan Loughney, Killala Precision Components Ltd

     
  • Our Pace

    PSL Datatrack comprises a series of core modules which can be extended to include a range of optional modules"We didn't need to buy all the modules from day one, since the system could progress at a pace to suit the business."

    David Proctor, DP Engineering

  • One of the Best Investments

    Datatrack provides effective, efficient control of all planning and production functions"We chose Datatrack as the software system to manage and bring together our production and administration systems. It's one of the best investments we have ever made."

    John Clark, Chartway

     
  • Highly Efficient System

    Accurate generation of quotations in single or multiple batch sizes"First and foremost, we are a product manufacturer and PSL Datatrack was already proven as a highly efficient system, being used extensively in a number of complex engineering businesses and batch assembly operations similar to our own."

    Nick Wilson, ANR Manufacturing Ltd

     
  • Communication is Excellent

    The latest version of PSL Datatrack has benefited from nearly 30 years of experience in the manufacturing industry"For me, the system we chose is right, and PSL have developed their systems in line with our development of our business. The software is flexible enough to be tailored to suit our changing needs. Communication between our companies is excellent and they have proved themselves to have a good understanding of our business."

    Carl Baker, Brown & Holmes (Tamworth) Ltd

     
  • Absolute peace of mind

    Production control for manufacturers maintaining or seeking ISO accreditation"Our PSL Datatrack system ensures our deliveries match our promises and the traceability of materials and documentation gives our customers absolute peace of mind."

    Ken Turner, Turner Precision Engineering (Aus) Pty Ltd

     
  • Slashed our Admin Times

    PSL Datatrack reduces administration time by generating shop floor paperwork such as process layouts"We have slashed our admin times - orders are now processed in minutes rather than hours, even for complex aerospace contracts"

    Rob Kendall, AIM Limited, Clevedon

     
  • Readily adapted

    PSL Datatrack reduces the administrative time and paperwork burden"PSL Datatrack has left me free to run the business rather than be involved in it. It can be readily adapted to meet customers’ differing requirements."

    David McIlwain, Technoturn Ltd

     
  • Accurate planning

    Datatrack provides fast and accurate reporting for informed decision making"Accurate planning on a day-to-day basis and in particular for the longer term, is helped because decisions can be made against factual information."

    Jason Nicholson, Unicut Precision Ltd

     
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Accreditations

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  • EN ISO 9001:2000
  • ISO 17025 UKAS
  • ISO 9000:2008
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Contact Information

08456 345931 - Sales & Admin 
08456 345932 - Technical Enquiries
 

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