CRM/Tasks
Automated reminders to staff when action is required
Increase efficiency and accountability by automating reminders for staff members, ensuring timely completion of tasks and actions and reducing the risk of missed deadlines. This improves overall productivity and workflow management.
Effective customer relationship management
Strengthen customer relationships and satisfaction with robust CRM capabilities, enabling comprehensive tracking of customer interactions, preferences and history to facilitate personalised communication and targeted marketing efforts. Ultimately, this drives customer retention and loyalty.
Task management and tracking enhanced
Streamline task assignment, monitoring and completion processes with advanced task management features, allowing for the creation, assignment and tracking of tasks across teams, departments, or projects. The result is enhanced collaboration, visibility and accountability throughout the organisation.
Status Boards
Live production updates from the shop floor
Stay informed with real-time updates on production activities directly from the shop floor, allowing for instant visibility into the status of ongoing jobs, resource utilisation and overall production progress to enable timely decision-making and proactive problem-solving.
Management visibility of real-time KPIs
Gain insights into key performance indicators (KPIs) with status boards, providing management with at-a-glance access to critical metrics and performance trends to facilitate data-driven decision-making, performance monitoring and continuous improvement initiatives.
Customised to suit your exact planning requirements
Tailor status boards to align with your specific planning and monitoring needs, allowing for customisation of layouts and data visualisation. This flexibility ensures that status boards provide relevant and actionable insights for your organisation’s unique operations and objectives.
Hourly Rates
Improved profitability across the business
Optimise profitability by accurately capturing and accounting for hourly rates, ensuring that all labour costs are appropriately accounted for in project costing and invoicing, ultimately enhancing the financial performance of your business.
Quote with confidence in your hourly rates
Gain confidence in your quoting process by establishing clear and accurate hourly rates, supported by comprehensive cost analysis and consideration of overhead expenses. This allows you to competitively price your services while ensuring profitability and business sustainability.
All overhead costs considered to support ongoing reviews
Facilitate comprehensive cost analysis and review processes by systematically incorporating all overhead costs associated with labour into your hourly rates, providing ongoing transparency and accuracy in financial reporting, budgeting and business evaluations. Contact us to request your free copy of our Hourly Rates Guide.
User Maintenance
Enhanced data management and security
Ensure the integrity and security of your data by managing profiles and permissions effectively, reducing the risk of unauthorised access or data breaches while maintaining compliance with data protection regulations.
Confidence in employee roles and responsibilities
Foster a culture of accountability and clarity by clearly defining and assigning roles and responsibilities to each team member to ensuring that everyone understands their role within the organisation, and can contribute effectively to achieving business objectives and success.
Streamlined access rights for each team member
Optimise operational efficiency by assigning tailored access rights to each user based on their role and responsibilities, allowing them to access only the information and functionalities relevant to their job to minimise mistakes and enhance productivity.
