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PSL Datatrack Fully Supports Brown And Holmes' Growth And Expansion Into New Business Areas

Brown and Holmes's success over recent years has been reflected in its growth which has seen a doubling of production output, an increase in turnover of some 50% and the ongoing development of a global business. This has resulted in the acquisition of additional premises and investment in new machinery and staff. The creation of a new Apprentice School is addressing the skills shortage in the industry as a whole and ensuring that the company's future is in the hands of qualified engineers who understand the company's business, production processes and Key Performance Indicators (KPIs). This is all supported by their PSL Datatrack production control system.
 
Brown and Holmes's success over recent years supported by their PSL Datatrack production control systemIn 2002, Brown and Holmes of Tamworth became the first Precision Workholding Manufacturer to use PSL Datatrack. Specialising in the design and manufacture of complex, bespoke workholding fixtures and tools, in recent years the company has expanded its business to cover new areas including robotics and more recently 3D printing, building upon the company's manufacturing expertise while embracing new technologies. The production and administration processes behind all of these business elements demand close control for Brown and Holmes to be profitable and fulfil its KPIs. This control has been achieved through continued investment over the last sixteen years in both standard PSL Datatrack modules and features customised specifically to support the evolving business.
 
Steve Smith, General Manager, says, “Proper production control is the key to our successful operation and the adaptability of the PSL Datatrack software, customised to meet our evolving production needs, has been vital over the years.” Brown and Holmes recently updated its processes regarding the KPIs it reviews and, after a site visit from PSL Datatrack to discuss different reporting requirements, a new bespoke report that automatically details the activities of the business on a daily basis was formulated. This includes the value of orders received, invoicing value, purchase invoicing and the value of orders currently on the system. “The daily availability of these KPIs allows us to have better foresight and planning of the sales, production and accounting functions within our business,” says Steve.
 
The company's specialist workholding fixture design and manufacture, where almost every job is different, still makes up around 60% of its business. Specially machined and assembled parts, standard components and ‘bought out’ items are usually required and these variables are managed from quotation to invoice by PSL Datatrack. When quoting, Brown and Holmes establish the details required including workpiece locations, orientation and clamping systems. The quotation is then generated using PSL Datatrack and the proposal sent to the customer on highly customised letterheads. Historical customer information is kept in a separate PSL Datatrack archive system enabling the recall of any historic customer quotation and sales data.
 
Once an order has been secured, a detailed CAD drawing is produced and works orders for parts to be manufactured are raised in PSL Datatrack from the quotation. Process layouts are generated for use on the shop floor and all manufacturing times are recorded, allowing critical comparison between calculated and actual times taken.
 
Brown and Holmes now use a wide range of PSL Datatrack modules quotations, works orders, purchase orders, scheduling, Shop Floor Data Collection (SFDC), CRM/Tasks, deliveries and invoicing as well as benefitting from customised management reporting. All production data including inspection and finishing is entered on a daily basis and PSL Datatrack provides accurate end-of-job costing which, together with the cost of purchased items such as material and subcontract operations, ensures that Brown and Holmes are constantly monitoring production efficiency and estimating procedures.
 
With all of these different elements to consider, two particular advantages of using PSL Datatrack spring to Steve's mind: traceability and flexibility. Full traceability is provided as every job is tied back to a specific works order number, encompassing purchasing, production, assembly, inspection, invoice/credits, delivery notes and conformance certificates. In terms of flexibility, PSL Datatrack has been adapted over many years and for Brown and Holmes is now almost a bespoke piece of software due to the number of options that have been configured to address daily requirements. “The standard reporting available is comprehensive but, in addition, the team at PSL have also created a number of completely bespoke reports that allow us to drill down into each area of the business and analyse individual areas,” says Steve.
 
The software also provides invaluable assistance across the company's robotic, precision engineering and new subcontract engineering business areas. The reports available within the PSL Datatrack system allow Brown and Holmes to separate out the different revenue streams within the business and evaluate the activities within each of them. This allows for the assessment of different elements in detail, to find and address the areas that impact on profitability as well as to promote the actions that have a positive effect.PSL Datatrack has been adapted over many years and for Brown and Holmes is now almost a bespoke piece of software
 
For Brown and Holmes the versatility of the company's shop floor staff – many of whom have come through the company’s long standing apprentice training scheme – means they can comfortably switch disciplines and have the knowledge to use PSL Datatrack at every stage of production. Brown and Holmes are currently in the process of reviewing and improving its SFDC procedures with a view to realising more accurate reporting of real time actions on the production floor. At the same time, plans are in hand to introduce visual reporting in the form of PSL Datatrack's shop floor Status Board display system which will help to highlight any production problems encountered, enabling them to be addressed at source.
 
If support is needed, Brown and Holmes have great confidence in the assistance they receive from PSL Datatrack. “The support offered is second to none. There is always an advisor available on the telephone support line to deal with any problem or query we encounter and it is very rare that these cannot be worked through, either over the phone or through a remote desktop session. On the odd occasion where a more detailed need arises, such as introducing a new process to the business, onsite support is also readily available,” says Steve.
 
Steve concludes: "PSL Datatrack has developed their system in line with the way we have developed our business. The system is easy to understand, versatile and, with the help of the team at PSL, can be moulded to suit whatever business need arises. We would definitely recommend it.”



PSL_Datatrack_Fully_Supports_Brown_And_Holmes'_Growth.pdf

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  • Would recommend it to other SMEs

    Efficient Production Control adds value by minimising the burden of administration and therefore reducing overheads"We are happy with PSL Datatrack and would recommend it to other SMEs. The initial hard work has paid off and we are now a tighter more efficient unit. PSL Datatrack have been absolute rocks in terms of the support they have given us."

    Paul McCann, Bluebell Opticom Ltd

     

     
  • Benefits are immeasurable

    PSL Datatrack aids high quality precision engineering"We have put our faith in the professionalism of PSL Datatrack and it is really paying off. I don't have to run or write the software anymore and can focus my time on the important management of our processes. Now we have the PSL Datatrack system, the benefits are immeasurable."

    Martin Presley, Williams & Oakey Engineering Co Ltd

     

     
  • Will Help Us To Build Even Better Customer Relationships

    PSL Datatrack software can grow with Newtech"We are aiming to expand the business and will invest in new machining technology. But just as importantly, we know that the PSL Datatrack software can grow with us whether that means getting more of our staff to use it or whether it means investing step by step in more modules. It has been great for us so far and will help us to build even better customer relationships."

    Alan Riley, Newtech High Speed Turning Ltd

     

  • Controlling Our Business In General Is Now Much Easier

    "Achieving KPIs with PSL Datatrack Status BoardsLike the PSL Datatrack software in general, the Status Boards have been well embraced by everyone. Our business is run on KPIs and achieving those as well as controlling our business in general is now much easier."

    Roger Williams, Seychell Engineering & Fabrication Ltd

     

  • Helping Us To Further Enhance Our Customer Relations

    PSL Datatrack enables faster production decision making“PSL Datatrack has enabled us to run our production and administration a lot more efficiently enabling faster production decision making, thus helping us to further enhance our customer relations.”

    Claire O’Brien, Quantum Precision LLP

     

  • How did we manage before?

    Ease of invoicing and transfer of data to accounts software"We can now retrieve any information at the push of a button. To be honest, it is difficult to see how we managed before we had Datatrack."

    Phil Smith, Wealdpark Ltd

     

     
  • Support From Experts

    Purpose designed modular production control"PSL Datatrack is a very customer focused supplier and always helps us to look at our own operation to improve what we do for our customers. We have close control and management of what is now a much larger business. We wouldn't be where we are without PSL Datatrack, support from experts who understand what we are trying to achieve."

    Richard Trevail, DP Engineering

     

  • Foundation for our success

    PSL Datatrack is fast, flexible, precise and simple to use"PSL Datatrack helps to bring the whole operation together in an accessible, easy to use system that has provided the foundation for our continued success."

    Julie Fairclough, Fylde CNC Specialists Ltd

     

     
  • Impossible without PSL Datatrack

    PSL Datatrack provides the ability to create quotations faster than the competition"The administration behind the manufacturing of a wide variety of engineered plastics parts in many different batch sizes for many different customers would have been impossible without PSL Datatrack."

    Jonathan Newis, Plastic Turned Parts

     

     
  • Can Be Moulded To Suit Whatever Business Need Arises

    The PSL Datatrack system is easy to understand and versatile"PSL Datatrack has developed their system in line with the way we have developed our business. The system is easy to understand, versatile and, with the help of the team at PSL, can be moulded to suit whatever business need arises. We would definitely recommend it."

    Steve Smith, Brown & Holmes (Tamworth) Ltd

     

  • In A Position To Win More Engineering Subcontract Work

    Hydrafeed are confident that PSL Datatrack will allow them to succeed"We wouldn't go back now to our old time-consuming administration processes. We are in a position to win more engineering subcontract work and continue to expand our robotic and barfeed operations, confident that PSL Datatrack will allow us to succeed."

    Martyn Page, Hydrafeed Limited

     

  • Readily adapted

    PSL Datatrack reduces the administrative time and paperwork burden"PSL Datatrack has left me free to run the business rather than be involved in it. It can be readily adapted to meet customers’ differing requirements."

    David McIlwain, Technoturn Ltd

     

     
  • Highly Efficient System

    Accurate generation of quotations in single or multiple batch sizes"First and foremost, we are a product manufacturer and PSL Datatrack was already proven as a highly efficient system, being used extensively in a number of complex engineering businesses and batch assembly operations similar to our own."

    Nick Wilson, ANR Manufacturing Ltd

     

     
  • It's great to see our ideas actually taken on board

    "PSL Datatrack work non-immediate solutions into future versions of the softwareThe service from PSL is excellent. On the rare occasions there isn’t an immediate solution available from PSL Datatrack, it will be worked into the next update of the software. This forms part of their customer Wish List initiative which is very handy. It’s great to see our ideas actually taken on board and implemented."

    Stuart Wade, Empire Manufacturing Limited

     

  • Day to day support is excellent

    Running PSL Datatrack results in improved utilisation of machine tools"The combination of system flexibility and the day to day support we receive from PSL is excellent, helping us to maximise our investments – not just in PSL Datatrack, but also in the performance of our machine tools and production systems."

    Declan Loughney, Killala Precision Components Ltd

     

     
  • Accurate planning

    Datatrack provides fast and accurate reporting for informed decision making"Accurate planning on a day-to-day basis and in particular for the longer term, is helped because decisions can be made against factual information."

    Jason Nicholson, Unicut Precision Ltd

     

     
  • Excellent training and flexibility

    PSL Datatrack allows consistently on-time deliveries and greater customer satisfaction"PSL Datatrack has provided excellent training and the flexibility to address ND Precision Products’ specific requirements. Great reaction times to queries and ongoing support have resulted in a well nurtured relationship forming between our two companies."

    Nick Squire, N D Precision Products

     

     
  • Take On Modules When You Are Ready

    PSL Datatrack modules integrate seamlessly with others when they are ready to be added"With PSL Datatrack, you don't have to invest in functionality you do not need immediately all at once. You know that each of their modules will seamlessly integrate with all the others and so you can take them on when you are ready."

    Howard Sheldon, Sheldon Precision Engineering Ltd

     

  • Reaping The Rewards Of Our Investment

    PSL Datatrack's knowledge of the industry and technical support cannot be faulted"Whilst we may have had some initial concerns about moving to a different software provider, these have been completely unfounded. PSL Datatrack's knowledge of the industry and technical support cannot be faulted. The transition from our old system was as smooth as it could have been and we are now reaping the rewards of our investment."

    Martin Wilson, Rodmatic Limited

     

  • Status Boards are Key

    Dynamic status boards can be customised by PSL Datatrack to suit exact requirements"Key to success within the sub-contract industry is making components to the correct quality at the right time and a competitive price. PSL Datatrack has been, and continues to be, key in helping Qualiturn successfully manage these challenges."

    Nick Groom, Qualiturn Products Ltd

     

     
  • Efficient multi-currency invoicing

    Multi-currency provides automatic calculations to/from foreign currencies"PSL Datatrack enabled us to implement changes to our invoicing methods efficiently - as when we introduced multi-currency invoicing including the US$ and the €uro."

    Barry Kirkpatrick, Demand Technology International Ltd

     

     
  • The invoicing module is a particularly great help

    Davturn can now run a customer order from the initial works order through to the final invoice seamlessly"Alongside a good quality product, we have always tried to offer a professional service. With PSL Datatrack it became possible to streamline our quotation system and run a customer order from the initial works order through to the final invoice, making us more efficient. It has reduced our administration times considerably and the invoicing module is a particularly great help."

    Mark Birley, Davturn Limited

     

  • Smooth and rapid progress of orders

    PSL maintains close contact with its customers, who can request system enhancements through an active wish list"I see us working with PSL Datatrack for many years to come. We have worked together for a long time and the way PSL Datatrack is set up ensures smooth and rapid progress of orders going through both our businesses. PSL Datatrack always supplies excellent service and back-up."

    Sarah Pennock, Daro Products Limited

     

     
  • Operating More Effectively

    Status Boards give dynamic information and instruction to management and the shop floor"Status boards' improved employee awareness enormously and resulted in an improved overall performance. Now everyone is operating more effectively."

    Nick Groom, MD, Qualiturn Products Ltd

     

     
  • Entire Business at our Fingertips

    Datatrack is designed for managing both small and medium manufacturing businesses"When we bought PSL Datatrack, we got a system that we could use quickly, does everything we ask of it and more and now we have our entire business at our fingertips."

    Jason Nicholson, Unicut Precision Ltd

     

     
  • Keeping Control of Production is Vital

    PSL Datatrack ensures that no invoices are overlooked"We knew simply recording and storing customer and production information on the company iPad would not be sufficient. We were already missing some jobs or sometimes not invoicing correctly. So, bearing in mind all the likely combinations of orders for different components, quantities and materials that an increased customer base was likely to bring, things had to change."

    Adam Green, G23 Engineering Limited

     

     
  • In a few clicks

    Fast, flexible search screens for rapid response to customer queries"PSL Datatrack delivers accurate information quickly. I can have a customer on the phone and in a few clicks, can solve his problem or mine."

    Roger Innes, INRO LLP

     

     
  • Control & Traceability is Second to None

    Traceability from quotation to invoice"We liked the way PSL Datatrack could be tailored to our specific needs from the beginning and also gave us the option to expand into different modules as and when we wished.  The way the system flows and the control and traceability we have over our work is now second to none."

    Lewis Lockwood, RDL Technologies Ltd

     

     
  • Our Pace

    PSL Datatrack comprises a series of core modules which can be extended to include a range of optional modules"We didn't need to buy all the modules from day one, since the system could progress at a pace to suit the business."

    David Proctor, DP Engineering

     

  • Our auditor was impressed

    PSL Datatrack is used by many ISO registered companies"We bought PSL Datatrack in anticipation of starting the process of becoming ISO 9001 registered to help us get better organised. Within six months of having Datatrack installed we had approval with zero non compliances. Our auditor was impressed with how quickly and easily everything flowed from one module to another."

    Russell Thackray, Bernard Holmes Precision Ltd

     

  • Price breaks easily managed

    The quotations module is flexible and time saving"We often get price break requests on the same part and before PSL Datatrack, these used to sit idle awaiting the effort required to work them out. The module has saved us a lot of time, and I’m confident we are winning more work because we are simply quoting more."

    Yian Stavrou, Sub-CNC Precision Ltd

     

     
  • Slashed our Admin Times

    PSL Datatrack reduces administration time by generating shop floor paperwork such as process layouts"We have slashed our admin times - orders are now processed in minutes rather than hours, even for complex aerospace contracts"

    Rob Kendall, AIM Limited, Clevedon

     

     
  • Control vital admin functions

    Datatrack ensures that all this work is profitable and that businesses can easily recall details when repeat orders are received"Maintaining control of non-productive but vital admin functions is paramount. We could not maintain control without Datatrack."

    Pete Wells, Applied Drilling Systems Ltd

     

     
  • Essential to us

    Datatrack has a flexible, modular design and the ability to grow with a business"Datatrack has been essential to us and we'll continue to use it as an important element of improving our operations still further in the future."

    Phil Merison, Machining Technology (Mach-Tech) Ltd

     

     
  • Precise, Accurate And Professional Documentation

    PSL Datatrack provides precise, accurate and professional documentation"PSL Datatrack production control software provides us with precise, accurate and professional documentation and allows us to keep track of our production and exactly what’s happening at any time. Looking back, the investment couldn't have come sooner and really should have been made on day one."

    Stuart Dunklin, Cutting Edge Precision Engineering Ltd

     

  • Stream Lined Delivery

    Complete component stocks controlled together with material traceability"The facility to have accurate data, a complete component stock list, and a stream-lined delivery process was very appealing."

    George Dingley, Sub-CNC Precision Ltd

     

     
  • Integral part of our operations

    Traceability of products throughout the production process is guaranteed"Datatrack is an integral part of our operations at Technoset Ltd. It supports our business in many facets and is particularly strong with traceability which is very important to Technoset and their customers."

    Kevan Kane, Technoset Ltd

     

     
  • On-time Deliveries

    PSL Datatrack helps businesses meet customer deadlines and compete profitably"Customer service with on-time deliveries, no rejects and repeat business remain the key factors. PSL Datatrack helps us to achieve these goals."

    Stephen Weiss, Managing Director, Maylan Limited

     

     
  • One of the Best Investments

    Datatrack provides effective, efficient control of all planning and production functions"We chose Datatrack as the software system to manage and bring together our production and administration systems. It's one of the best investments we have ever made."

    John Clark, Chartway

     

     
  • Absolute peace of mind

    Production control for manufacturers maintaining or seeking ISO accreditation"Our PSL Datatrack system ensures our deliveries match our promises and the traceability of materials and documentation gives our customers absolute peace of mind."

    Ken Turner, Turner Precision Engineering (Aus) Pty Ltd

     

     
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Customers'
Accreditations

  • AS9100
  • ISO 14001:2015
  • ISO 9001:2015
  • TS16949
  • UKAS Management Systems

Contact Information

08456 345931 – Sales & Admin
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Lily Hill House, Lily Hill Road
Bracknell, Berkshire. RG12 2SJ

 

 

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