The invoicing module is a particularly great help
"Alongside a good quality product, we have always tried to offer a professional service. With PSL Datatrack it became possible to streamline our quotation system and run a customer order from the initial works order through to the final invoice, making us more efficient. It has reduced our administration times considerably and the invoicing module is a particularly great help."
Mark Birley, Davturn Limited
Take On Modules When You Are Ready
"With PSL Datatrack, you don't have to invest in functionality you do not need immediately all at once. You know that each of their modules will seamlessly integrate with all the others and so you can take them on when you are ready."
Howard Sheldon, Sheldon Precision Engineering Ltd
Can Be Moulded To Suit Whatever Business Need Arises
"PSL Datatrack has developed their system in line with the way we have developed our business. The system is easy to understand, versatile and, with the help of the team at PSL, can be moulded to suit whatever business need arises. We would definitely recommend it."
Steve Smith, Brown & Holmes (Tamworth) Ltd
It's great to see our ideas actually taken on board
"The service from PSL is excellent. On the rare occasions there isn’t an immediate solution available from PSL Datatrack, it will be worked into the next update of the software. This forms part of their customer Wish List initiative which is very handy. It’s great to see our ideas actually taken on board and implemented."
Stuart Wade, Empire Manufacturing Limited
Reaping The Rewards Of Our Investment
"Whilst we may have had some initial concerns about moving to a different software provider, these have been completely unfounded. PSL Datatrack's knowledge of the industry and technical support cannot be faulted. The transition from our old system was as smooth as it could have been and we are now reaping the rewards of our investment."
Martin Wilson, Rodmatic Limited
Helping Us To Further Enhance Our Customer Relations
“PSL Datatrack has enabled us to run our production and administration a lot more efficiently enabling faster production decision making, thus helping us to further enhance our customer relations.”
Claire O’Brien, Quantum Precision LLP
Controlling Our Business In General Is Now Much Easier
"Like the PSL Datatrack software in general, the Status Boards have been well embraced by everyone. Our business is run on KPIs and achieving those as well as controlling our business in general is now much easier."
Roger Williams, Seychell Engineering & Fabrication Ltd
Will Help Us To Build Even Better Customer Relationships
"We are aiming to expand the business and will invest in new machining technology. But just as importantly, we know that the PSL Datatrack software can grow with us whether that means getting more of our staff to use it or whether it means investing step by step in more modules. It has been great for us so far and will help us to build even better customer relationships."
Alan Riley, Newtech High Speed Turning Ltd
Precise, Accurate And Professional Documentation
"PSL Datatrack production control software provides us with precise, accurate and professional documentation and allows us to keep track of our production and exactly what’s happening at any time. Looking back, the investment couldn't have come sooner and really should have been made on day one."
Stuart Dunklin, Cutting Edge Precision Engineering Ltd
"We didn't need to buy all the modules from day one, since the system could progress at a pace to suit the business."
David Proctor, DP Engineering
Support From Experts
"PSL Datatrack is a very customer focused supplier and always helps us to look at our own operation to improve what we do for our customers. We have close control and management of what is now a much larger business. We wouldn't be where we are without PSL Datatrack, support from experts who understand what we are trying to achieve."
Richard Trevail, DP Engineering
Keeping Control of Production is Vital
"We knew simply recording and storing customer and production information on the company iPad would not be sufficient. We were already missing some jobs or sometimes not invoicing correctly. So, bearing in mind all the likely combinations of orders for different components, quantities and materials that an increased customer base was likely to bring, things had to change."
Adam Green, G23 Engineering Limited
Price breaks easily managed
"We often get price break requests on the same part and before PSL Datatrack, these used to sit idle awaiting the effort required to work them out. The module has saved us a lot of time, and I’m confident we are winning more work because we are simply quoting more."
Yian Stavrou, Sub-CNC Precision Ltd
Stream Lined Delivery
"The facility to have accurate data, a complete component stock list, and a stream-lined delivery process was very appealing."
George Dingley, Sub-CNC Precision Ltd
Control & Traceability is Second to None
"We liked the way PSL Datatrack could be tailored to our specific needs from the beginning and also gave us the option to expand into different modules as and when we wished. The way the system flows and the control and traceability we have over our work is now second to none."
Lewis Lockwood, RDL Technologies Ltd
Benefits are immeasurable
"We have put our faith in the professionalism of PSL Datatrack and it is really paying off. I don't have to run or write the software anymore and can focus my time on the important management of our processes. Now we have the PSL Datatrack system, the benefits are immeasurable."
Martin Presley, Williams & Oakey Engineering Co Ltd
More efficient, competitive and professional
"PSL Datatrack is making Hydrafeed more efficient, competitive and professional. We are in a position to win more engineering sub-contract work and continue to expand our barfeed operation, confident in the knowledge that PSL Datatrack will allow us to cope as it can be adapted easily to new requirements."
Martyn Page, Hydrafeed Limited
Foundation for our success
"PSL Datatrack helps to bring the whole operation together in an accessible, easy to use system that has provided the foundation for our continued success."
Julie Fairclough, Fylde CNC Specialists Ltd
Our auditor was impressed
"We bought PSL Datatrack in anticipation of starting the process of becoming ISO 9001 registered to help us get better organised. Within six months of having Datatrack installed we had approval with zero non compliances. Our auditor was impressed with how quickly and easily everything flowed from one module to another."
Russell Thackray, Bernard Holmes Precision Ltd
Operating More Effectively
"Status boards' improved employee awareness enormously and resulted in an improved overall performance. Now everyone is operating more effectively."
Nick Groom, MD, Qualiturn Products Ltd
Status Boards are Key
"Key to success within the sub-contract industry is making components to the correct quality at the right time and a competitive price. PSL Datatrack has been, and continues to be, key in helping Qualiturn successfully manage these challenges."
Nick Groom, Qualiturn Products Ltd
Day to day support is excellent
"The combination of system flexibility and the day to day support we receive from PSL is excellent, helping us to maximise our investments – not just in PSL Datatrack, but also in the performance of our machine tools and production systems."
Declan Loughney, Killala Precision Components Ltd
Integral part of our operations
"Datatrack is an integral part of our operations at Technoset Ltd. It supports our business in many facets and is particularly strong with traceability which is very important to Technoset and their customers."
Kevan Kane, Technoset Ltd
Would recommend it to other SMEs
"We are happy with PSL Datatrack and would recommend it to other SMEs. The initial hard work has paid off and we are now a tighter more efficient unit. PSL Datatrack have been absolute rocks in terms of the support they have given us."
Paul McCann, Bluebell Opticom Ltd
"Customer service with on-time deliveries, no rejects and repeat business remain the key factors. PSL Datatrack helps us to achieve these goals."
Stephen Weiss, Managing Director, Maylan Limited
How did we manage before?
"We can now retrieve any information at the push of a button. To be honest, it is difficult to see how we managed before we had Datatrack."
Phil Smith, Wealdpark Ltd
Essential to us
"Datatrack has been essential to us and we'll continue to use it as an important element of improving our operations still further in the future."
Phil Merison, Machining Technology (Mach-Tech) Ltd
Excellent training and flexibility
"PSL Datatrack has provided excellent training and the flexibility to address ND Precision Products’ specific requirements. Great reaction times to queries and ongoing support have resulted in a well nurtured relationship forming between our two companies."
Nick Squire, N D Precision Products
Smooth and rapid progress of orders
"I see us working with PSL Datatrack for many years to come. We have worked together for a long time and the way PSL Datatrack is set up ensures smooth and rapid progress of orders going through both our businesses. PSL Datatrack always supplies excellent service and back-up."
Sarah Pennock, Daro Products Limited
Highly Efficient System
"First and foremost, we are a product manufacturer and PSL Datatrack was already proven as a highly efficient system, being used extensively in a number of complex engineering businesses and batch assembly operations similar to our own."
Nick Wilson, ANR Manufacturing Ltd
In a few clicks
"PSL Datatrack delivers accurate information quickly. I can have a customer on the phone and in a few clicks, can solve his problem or mine."
Roger Innes, INRO LLP
"Accurate planning on a day-to-day basis and in particular for the longer term, is helped because decisions can be made against factual information."
Jason Nicholson, Unicut Precision Ltd
Entire Business at our Fingertips
"When we bought PSL Datatrack, we got a system that we could use quickly, does everything we ask of it and more and now we have our entire business at our fingertips."
Jason Nicholson, Unicut Precision Ltd
Absolute peace of mind
"Our PSL Datatrack system ensures our deliveries match our promises and the traceability of materials and documentation gives our customers absolute peace of mind."
Ken Turner, Turner Precision Engineering (Aus) Pty Ltd
"PSL Datatrack has left me free to run the business rather than be involved in it. It can be readily adapted to meet customers’ differing requirements."
David McIlwain, Technoturn Ltd
Slashed our Admin Times
"We have slashed our admin times - orders are now processed in minutes rather than hours, even for complex aerospace contracts"
Rob Kendall, AIM Limited, Clevedon
Control vital admin functions
"Maintaining control of non-productive but vital admin functions is paramount. We could not maintain control without Datatrack."
Pete Wells, Applied Drilling Systems Ltd
Efficient multi-currency invoicing
"PSL Datatrack enabled us to implement changes to our invoicing methods efficiently - as when we introduced multi-currency invoicing including the US$ and the €uro."
Barry Kirkpatrick, Demand Technology International Ltd
Impossible without PSL Datatrack
"The administration behind the manufacturing of a wide variety of engineered plastics parts in many different batch sizes for many different customers would have been impossible without PSL Datatrack."
Jonathan Newis, Plastic Turned Parts
One of the Best Investments
"We chose Datatrack as the software system to manage and bring together our production and administration systems. It's one of the best investments we have ever made."
John Clark, Chartway