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Bluebell Broadcasts Success With Datatrack

Bluebell Opticom is a highly successful company that designs manufactures and distributes customised fibre optic transmission assemblies for the broadcast, satellite and telecommunications industry. The company relies on PSL Datatrack production management software for its production administration procedures. This underlines the versatility of the Datatrack system, which is used largely in the engineering sub-contract sector, but is wholly transferable into the electronics and other industries.

Datatrack assists Bluebell's model of making assemblies for stock

Working in a niche market, Bluebell's product range consists of four platforms and a range of over fifty configurable PCB card based electrical to optical converters. The company's production model is based on making assemblies for stock and then customising them to meet specific orders. This ability to customise has meant that its business administration and production management procedures are complex.

For many years the company relied on a manual administration system that included the use of spreadsheets to check and track bills of materials, quotations, stock, work in progress, deliveries and invoicing – in fact the entire production management process. However, with business on the increase and working with distributors worldwide, this approach became increasingly unsustainable for the company's small team.

A number of administration software systems were identified, but PSL Datatrack was already being used successfully by one of Bluebell's major sub-contractors. Based on this, and the support that PSL could offer locally in the UK, Bluebell took the decision to invest in Datatrack.

Once set up and configured to work with Bluebell's manufacturing principles, all the company's production procedures, particularly the creation of bills of materials and assemblies, have become much slicker with Datatrack. Quotations, Purchase Ordering, Stock Management and Sales Order Processing modules are all now used by the company. One of the major benefits has been the positive impact on Bluebell's business image as they can now issue their customers with order acknowledgements with accurate delivery dates.  “This gives us a professional sheen that we did not have before,” says Paul McCann of Opticom.

The fact that PSL Datatrack is a modular system that could be built up was also valuable to Bluebell. It meant a lower initial entry cost and the flexibility to add more sophisticated reporting later as required.

PSL Datatrack has not changed the type of business Bluebell undertakes, but it does allow the company to carry out our existing business much more efficiently. “All software should work with the user rather than dictate how the user should work. With PSL Datatrack we have a system that works very much to our advantage,” says Paul McCann. “Although it took us a while to grasp the process flow of the software, once it clicked Bluebell staff were able to use it with confidence.”

There are now plans to extend the use of PSL Datatrack with more modules and Bluebell will also request more modules and specific management information reports to be written by PSL Datatrack.

“We are happy with PSL Datatrack and would recommend it to other SME’s. The initial hard work has paid off and we are now a tighter more efficient unit. PSL Datatrack have been absolute rocks in terms of the support they have given us,” concludes Paul.

Bluebell_Success_With_PSL_Datatrack_Production_Control.pdf

  • Status Boards are Key

    Dynamic status boards can be customised by PSL Datatrack to suit exact requirements"Key to success within the sub-contract industry is making components to the correct quality at the right time and a competitive price. PSL Datatrack has been, and continues to be, key in helping Qualiturn successfully manage these challenges."

    Nick Groom, Qualiturn Products Ltd

     
  • Entire Business at our Fingertips

    Datatrack is designed for managing both small and medium manufacturing businesses"When we bought PSL Datatrack, we got a system that we could use quickly, does everything we ask of it and more and now we have our entire business at our fingertips."

    Jason Nicholson, Unicut Precision Ltd

     
  • Will Help Us To Build Even Better Customer Relationships

    PSL Datatrack software can grow with Newtech"We are aiming to expand the business and will invest in new machining technology. But just as importantly, we know that the PSL Datatrack software can grow with us whether that means getting more of our staff to use it or whether it means investing step by step in more modules. It has been great for us so far and will help us to build even better customer relationships."

    Alan Riley, Newtech High Speed Turning Ltd

  • In A Position To Win More Engineering Subcontract Work

    Hydrafeed are confident that PSL Datatrack will allow them to succeed"We wouldn't go back now to our old time-consuming administration processes. We are in a position to win more engineering subcontract work and continue to expand our robotic and barfeed operations, confident that PSL Datatrack will allow us to succeed."

    Martyn Page, Hydrafeed Limited

  • Integral part of our operations

    Traceability of products throughout the production process is guaranteed"Datatrack is an integral part of our operations at Technoset Ltd. It supports our business in many facets and is particularly strong with traceability which is very important to Technoset and their customers."

    Kevan Kane, Technoset Ltd

     
  • Take On Modules When You Are Ready

    PSL Datatrack modules integrate seamlessly with others when they are ready to be added"With PSL Datatrack, you don't have to invest in functionality you do not need immediately all at once. You know that each of their modules will seamlessly integrate with all the others and so you can take them on when you are ready."

    Howard Sheldon, Sheldon Precision Engineering Ltd

  • Slashed our Admin Times

    PSL Datatrack reduces administration time by generating shop floor paperwork such as process layouts"We have slashed our admin times - orders are now processed in minutes rather than hours, even for complex aerospace contracts"

    Rob Kendall, AIM Limited, Clevedon

     
  • It's great to see our ideas actually taken on board

    "PSL Datatrack work non-immediate solutions into future versions of the softwareThe service from PSL is excellent. On the rare occasions there isn’t an immediate solution available from PSL Datatrack, it will be worked into the next update of the software. This forms part of their customer Wish List initiative which is very handy. It’s great to see our ideas actually taken on board and implemented."

    Stuart Wade, Empire Manufacturing Limited

  • Readily adapted

    PSL Datatrack reduces the administrative time and paperwork burden"PSL Datatrack has left me free to run the business rather than be involved in it. It can be readily adapted to meet customers’ differing requirements."

    David McIlwain, Technoturn Ltd

     
  • Impossible without PSL Datatrack

    PSL Datatrack provides the ability to create quotations faster than the competition"The administration behind the manufacturing of a wide variety of engineered plastics parts in many different batch sizes for many different customers would have been impossible without PSL Datatrack."

    Jonathan Newis, Plastic Turned Parts

     
  • On-time Deliveries

    PSL Datatrack helps businesses meet customer deadlines and compete profitably"Customer service with on-time deliveries, no rejects and repeat business remain the key factors. PSL Datatrack helps us to achieve these goals."

    Stephen Weiss, Managing Director, Maylan Limited

     
  • Support From Experts

    Purpose designed modular production control"PSL Datatrack is a very customer focused supplier and always helps us to look at our own operation to improve what we do for our customers. We have close control and management of what is now a much larger business. We wouldn't be where we are without PSL Datatrack, support from experts who understand what we are trying to achieve."

    Richard Trevail, DP Engineering

  • Keeping Control of Production is Vital

    PSL Datatrack ensures that no invoices are overlooked"We knew simply recording and storing customer and production information on the company iPad would not be sufficient. We were already missing some jobs or sometimes not invoicing correctly. So, bearing in mind all the likely combinations of orders for different components, quantities and materials that an increased customer base was likely to bring, things had to change."

    Adam Green, G23 Engineering Limited

     
  • Controlling Our Business In General Is Now Much Easier

    "Achieving KPIs with PSL Datatrack Status BoardsLike the PSL Datatrack software in general, the Status Boards have been well embraced by everyone. Our business is run on KPIs and achieving those as well as controlling our business in general is now much easier."

    Roger Williams, Seychell Engineering & Fabrication Ltd

  • One of the Best Investments

    Datatrack provides effective, efficient control of all planning and production functions"We chose Datatrack as the software system to manage and bring together our production and administration systems. It's one of the best investments we have ever made."

    John Clark, Chartway

     
  • Day to day support is excellent

    Running PSL Datatrack results in improved utilisation of machine tools"The combination of system flexibility and the day to day support we receive from PSL is excellent, helping us to maximise our investments – not just in PSL Datatrack, but also in the performance of our machine tools and production systems."

    Declan Loughney, Killala Precision Components Ltd

     
  • How did we manage before?

    Ease of invoicing and transfer of data to accounts software"We can now retrieve any information at the push of a button. To be honest, it is difficult to see how we managed before we had Datatrack."

    Phil Smith, Wealdpark Ltd

     
  • Reaping The Rewards Of Our Investment

    PSL Datatrack's knowledge of the industry and technical support cannot be faulted"Whilst we may have had some initial concerns about moving to a different software provider, these have been completely unfounded. PSL Datatrack's knowledge of the industry and technical support cannot be faulted. The transition from our old system was as smooth as it could have been and we are now reaping the rewards of our investment."

    Martin Wilson, Rodmatic Limited

  • Foundation for our success

    PSL Datatrack is fast, flexible, precise and simple to use"PSL Datatrack helps to bring the whole operation together in an accessible, easy to use system that has provided the foundation for our continued success."

    Julie Fairclough, Fylde CNC Specialists Ltd

     
  • Price breaks easily managed

    The quotations module is flexible and time saving"We often get price break requests on the same part and before PSL Datatrack, these used to sit idle awaiting the effort required to work them out. The module has saved us a lot of time, and I’m confident we are winning more work because we are simply quoting more."

    Yian Stavrou, Sub-CNC Precision Ltd

     
  • Excellent training and flexibility

    PSL Datatrack allows consistently on-time deliveries and greater customer satisfaction"PSL Datatrack has provided excellent training and the flexibility to address ND Precision Products’ specific requirements. Great reaction times to queries and ongoing support have resulted in a well nurtured relationship forming between our two companies."

    Nick Squire, N D Precision Products

     
  • Essential to us

    Datatrack has a flexible, modular design and the ability to grow with a business"Datatrack has been essential to us and we'll continue to use it as an important element of improving our operations still further in the future."

    Phil Merison, Machining Technology (Mach-Tech) Ltd

     
  • Control vital admin functions

    Datatrack ensures that all this work is profitable and that businesses can easily recall details when repeat orders are received"Maintaining control of non-productive but vital admin functions is paramount. We could not maintain control without Datatrack."

    Pete Wells, Applied Drilling Systems Ltd

     
  • Can Be Moulded To Suit Whatever Business Need Arises

    The PSL Datatrack system is easy to understand and versatile"PSL Datatrack has developed their system in line with the way we have developed our business. The system is easy to understand, versatile and, with the help of the team at PSL, can be moulded to suit whatever business need arises. We would definitely recommend it."

    Steve Smith, Brown & Holmes (Tamworth) Ltd

  • Control & Traceability is Second to None

    Traceability from quotation to invoice"We liked the way PSL Datatrack could be tailored to our specific needs from the beginning and also gave us the option to expand into different modules as and when we wished.  The way the system flows and the control and traceability we have over our work is now second to none."

    Lewis Lockwood, RDL Technologies Ltd

     
  • Operating More Effectively

    Status Boards give dynamic information and instruction to management and the shop floor"Status boards' improved employee awareness enormously and resulted in an improved overall performance. Now everyone is operating more effectively."

    Nick Groom, MD, Qualiturn Products Ltd

     
  • Precise, Accurate And Professional Documentation

    PSL Datatrack provides precise, accurate and professional documentation"PSL Datatrack production control software provides us with precise, accurate and professional documentation and allows us to keep track of our production and exactly what’s happening at any time. Looking back, the investment couldn't have come sooner and really should have been made on day one."

    Stuart Dunklin, Cutting Edge Precision Engineering Ltd

  • Efficient multi-currency invoicing

    Multi-currency provides automatic calculations to/from foreign currencies"PSL Datatrack enabled us to implement changes to our invoicing methods efficiently - as when we introduced multi-currency invoicing including the US$ and the €uro."

    Barry Kirkpatrick, Demand Technology International Ltd

     
  • Our auditor was impressed

    PSL Datatrack is used by many ISO registered companies"We bought PSL Datatrack in anticipation of starting the process of becoming ISO 9001 registered to help us get better organised. Within six months of having Datatrack installed we had approval with zero non compliances. Our auditor was impressed with how quickly and easily everything flowed from one module to another."

    Russell Thackray, Bernard Holmes Precision Ltd

  • Benefits are immeasurable

    PSL Datatrack aids high quality precision engineering"We have put our faith in the professionalism of PSL Datatrack and it is really paying off. I don't have to run or write the software anymore and can focus my time on the important management of our processes. Now we have the PSL Datatrack system, the benefits are immeasurable."

    Martin Presley, Williams & Oakey Engineering Co Ltd

     
  • Our Pace

    PSL Datatrack comprises a series of core modules which can be extended to include a range of optional modules"We didn't need to buy all the modules from day one, since the system could progress at a pace to suit the business."

    David Proctor, DP Engineering

  • Absolute peace of mind

    Production control for manufacturers maintaining or seeking ISO accreditation"Our PSL Datatrack system ensures our deliveries match our promises and the traceability of materials and documentation gives our customers absolute peace of mind."

    Ken Turner, Turner Precision Engineering (Aus) Pty Ltd

     
  • Smooth and rapid progress of orders

    PSL maintains close contact with its customers, who can request system enhancements through an active wish list"I see us working with PSL Datatrack for many years to come. We have worked together for a long time and the way PSL Datatrack is set up ensures smooth and rapid progress of orders going through both our businesses. PSL Datatrack always supplies excellent service and back-up."

    Sarah Pennock, Daro Products Limited

     
  • Highly Efficient System

    Accurate generation of quotations in single or multiple batch sizes"First and foremost, we are a product manufacturer and PSL Datatrack was already proven as a highly efficient system, being used extensively in a number of complex engineering businesses and batch assembly operations similar to our own."

    Nick Wilson, ANR Manufacturing Ltd

     
  • Stream-lined Delivery

    Complete component stocks controlled together with material traceability"The facility to have accurate data, a complete component stock list, and a stream-lined delivery process was very appealing."

    George Dingley, Sub-CNC Precision Ltd

  • Helping Us To Further Enhance Our Customer Relations

    PSL Datatrack enables faster production decision making“PSL Datatrack has enabled us to run our production and administration a lot more efficiently enabling faster production decision making, thus helping us to further enhance our customer relations.”

    Claire O’Brien, Quantum Precision LLP

  • Would recommend it to other SMEs

    Efficient Production Control adds value by minimising the burden of administration and therefore reducing overheads"We are happy with PSL Datatrack and would recommend it to other SMEs. The initial hard work has paid off and we are now a tighter more efficient unit. PSL Datatrack have been absolute rocks in terms of the support they have given us."

    Paul McCann, Bluebell Opticom Ltd

     
  • In a few clicks

    Fast, flexible search screens for rapid response to customer queries"PSL Datatrack delivers accurate information quickly. I can have a customer on the phone and in a few clicks, can solve his problem or mine."

    Roger Innes, INRO LLP

     
  • The invoicing module is a particularly great help

    Davturn can now run a customer order from the initial works order through to the final invoice seamlessly"Alongside a good quality product, we have always tried to offer a professional service. With PSL Datatrack it became possible to streamline our quotation system and run a customer order from the initial works order through to the final invoice, making us more efficient. It has reduced our administration times considerably and the invoicing module is a particularly great help."

    Mark Birley, Davturn Limited

  • Accurate planning

    Datatrack provides fast and accurate reporting for informed decision making"Accurate planning on a day-to-day basis and in particular for the longer term, is helped because decisions can be made against factual information."

    Jason Nicholson, Unicut Precision Ltd

     
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