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Smooth Implementation Of PSL Datatrack Thrills Cutting Edge

One issue facing successful sub contract engineering companies is how to deal with the extra administration that goes hand in hand with an increase in orders and winning new customers. Cutting Edge Precision Engineering Ltd (CE Precision), a manufacturer of high quality precision engineered parts and assemblies, was facing exactly this situation having experienced a recent significant expansion of its business.

CE Precision's expanding client base, served from the company's Cambridgeshire headquarters, covers a range of markets from telecoms, special purpose machinery to gas and fluid control, medical equipment and automated welding machinery. Production of parts and assemblies in various quantities and materials is supported by a range of subcontract processes such as plating and painting, carried out by long established partner companies.

Production Control Software at Cutting EdgeIt became apparent that whilst the capacity of the company's impressive range of machines and equipment could deal with the challenge, its business administration spreadsheets were coming under considerable strain. Although they had worked for quite some time, there were many flaws. Not only were they very labour intensive to maintain, but the time taken to use and locate required information on any aspect of a customer's order was unacceptable. Stuart Dunklin, Managing Director, recalls: “The greatest problem was that order and customer documentation was not linked in any way, resulting in information being frequently replicated, wasting a great deal of time and causing frustration. It was also proving difficult to delegate tasks.” The solution was to invest in a PSL Datatrack production control system.

Stuart had been thinking for some time that the company needed a production control system that was user friendly and actually purpose designed for sub contract precision engineering. An industry colleague, who had been using PSL Datatrack for over 20 years, highly recommended the software. Having spent time assessing his own specific requirements, a demonstration with PSL Datatrack was arranged. After seeing the software in action, and with the knowledge that PSL Datatrack was a reputable and well-established company, Stuart decided to make the investment decision.

Remote installation of the PSL Datatrack software and implementation of the system was carried out in logical phases. One of the major issues was the fact that Stuart had a pivotal role in the day to day running of CE Precision, a tight knit, well organised company and taking time out for installation/training was out of the question for Stuart at a time when the company was exceptionally busy. To address this issue, PSL Datatrack carried out web based training in bite size chunks so Stuart could continue to carry out essential production management duties alongside the implementation. “This proved to be an invaluable solution,” says Stuart, “the changeover to the new system was very smooth and PSL Datatrack demonstrated its ability to roll out in modules extremely efficiently.”

CE Precision wanted the PSL Datatrack system for managing the company's generation of customer quotations, recording material purchases, managing stock control, providing traceability and generating high quality supplier/customer documentation that looked professional and reflected CE Precision as a supplier of the highest quality. “Installing the PSL Datatrack software was a move that I felt would help show customers our professionalism and assist us in moving forward as a business.” says Stuart.

Since its installation, PSL Datatrack has had a significant impact on day to day production management. Stuart recognises that the system has not only freed up his time, but has also made individual customer orders easier to process and information more readily available to everyone who needs it. “Most importantly our customers are thrilled to see us moving forward and feel more confident in our ability to provide concise, accurate and professional documentation and to keep track of exactly what’s happening with their orders - where, when and how.” says Stuart.

Stuart found it easy to train other CE Precision staff members, getting them involved in all aspects of the system relevant to their job roles, backed up by excellent telephone support and help from PSL Datatrack, including documentation tweaks.

“PSL Datatrack production control software provides us with precise, accurate and professional documentation and allows us to keep track of our production and exactly what’s happening at any time. Looking back, I think the investment couldn't have come sooner and really should have been made on day one.” concludes Stuart.



Datatrack_Thrills_Cutting_Edge.pdf

  • Highly Efficient System

    Accurate generation of quotations in single or multiple batch sizes"First and foremost, we are a product manufacturer and PSL Datatrack was already proven as a highly efficient system, being used extensively in a number of complex engineering businesses and batch assembly operations similar to our own."

    Nick Wilson, ANR Manufacturing Ltd

     
  • Helping Us To Further Enhance Our Customer Relations

    PSL Datatrack enables faster production decision making“PSL Datatrack has enabled us to run our production and administration a lot more efficiently enabling faster production decision making, thus helping us to further enhance our customer relations.”

    Claire O’Brien, Quantum Precision LLP

  • Readily adapted

    PSL Datatrack reduces the administrative time and paperwork burden"PSL Datatrack has left me free to run the business rather than be involved in it. It can be readily adapted to meet customers’ differing requirements."

    David McIlwain, Technoturn Ltd

     
  • Support From Experts

    Purpose designed modular production control"PSL Datatrack is a very customer focused supplier and always helps us to look at our own operation to improve what we do for our customers. We have close control and management of what is now a much larger business. We wouldn't be where we are without PSL Datatrack, support from experts who understand what we are trying to achieve."

    Richard Trevail, DP Engineering

  • Precise, Accurate And Professional Documentation

    PSL Datatrack provides precise, accurate and professional documentation"PSL Datatrack production control software provides us with precise, accurate and professional documentation and allows us to keep track of our production and exactly what’s happening at any time. Looking back, the investment couldn't have come sooner and really should have been made on day one."

    Stuart Dunklin, Cutting Edge Precision Engineering Ltd

  • The invoicing module is a particularly great help

    Davturn can now run a customer order from the initial works order through to the final invoice seamlessly"Alongside a good quality product, we have always tried to offer a professional service. With PSL Datatrack it became possible to streamline our quotation system and run a customer order from the initial works order through to the final invoice, making us more efficient. It has reduced our administration times considerably and the invoicing module is a particularly great help."

    Mark Birley, Davturn Limited

  • Keeping Control of Production is Vital

    PSL Datatrack ensures that no invoices are overlooked"We knew simply recording and storing customer and production information on the company iPad would not be sufficient. We were already missing some jobs or sometimes not invoicing correctly. So, bearing in mind all the likely combinations of orders for different components, quantities and materials that an increased customer base was likely to bring, things had to change."

    Adam Green, G23 Engineering Limited

     
  • Smooth and rapid progress of orders

    PSL maintains close contact with its customers, who can request system enhancements through an active wish list"I see us working with PSL Datatrack for many years to come. We have worked together for a long time and the way PSL Datatrack is set up ensures smooth and rapid progress of orders going through both our businesses. PSL Datatrack always supplies excellent service and back-up."

    Sarah Pennock, Daro Products Limited

     
  • Absolute peace of mind

    Production control for manufacturers maintaining or seeking ISO accreditation"Our PSL Datatrack system ensures our deliveries match our promises and the traceability of materials and documentation gives our customers absolute peace of mind."

    Ken Turner, Turner Precision Engineering (Aus) Pty Ltd

     
  • In a few clicks

    Fast, flexible search screens for rapid response to customer queries"PSL Datatrack delivers accurate information quickly. I can have a customer on the phone and in a few clicks, can solve his problem or mine."

    Roger Innes, INRO LLP

     
  • Impossible without PSL Datatrack

    PSL Datatrack provides the ability to create quotations faster than the competition"The administration behind the manufacturing of a wide variety of engineered plastics parts in many different batch sizes for many different customers would have been impossible without PSL Datatrack."

    Jonathan Newis, Plastic Turned Parts

     
  • On-time Deliveries

    PSL Datatrack helps businesses meet customer deadlines and compete profitably"Customer service with on-time deliveries, no rejects and repeat business remain the key factors. PSL Datatrack helps us to achieve these goals."

    Stephen Weiss, Managing Director, Maylan Limited

     
  • Day to day support is excellent

    Running PSL Datatrack results in improved utilisation of machine tools"The combination of system flexibility and the day to day support we receive from PSL is excellent, helping us to maximise our investments – not just in PSL Datatrack, but also in the performance of our machine tools and production systems."

    Declan Loughney, Killala Precision Components Ltd

     
  • Excellent training and flexibility

    PSL Datatrack allows consistently on-time deliveries and greater customer satisfaction"PSL Datatrack has provided excellent training and the flexibility to address ND Precision Products’ specific requirements. Great reaction times to queries and ongoing support have resulted in a well nurtured relationship forming between our two companies."

    Nick Squire, N D Precision Products

     
  • It's great to see our ideas actually taken on board

    "PSL Datatrack work non-immediate solutions into future versions of the softwareThe service from PSL is excellent. On the rare occasions there isn’t an immediate solution available from PSL Datatrack, it will be worked into the next update of the software. This forms part of their customer Wish List initiative which is very handy. It’s great to see our ideas actually taken on board and implemented."

    Stuart Wade, Empire Manufacturing Limited

  • Benefits are immeasurable

    PSL Datatrack aids high quality precision engineering"We have put our faith in the professionalism of PSL Datatrack and it is really paying off. I don't have to run or write the software anymore and can focus my time on the important management of our processes. Now we have the PSL Datatrack system, the benefits are immeasurable."

    Martin Presley, Williams & Oakey Engineering Co Ltd

     
  • Accurate planning

    Datatrack provides fast and accurate reporting for informed decision making"Accurate planning on a day-to-day basis and in particular for the longer term, is helped because decisions can be made against factual information."

    Jason Nicholson, Unicut Precision Ltd

     
  • Take On Modules When You Are Ready

    PSL Datatrack modules integrate seamlessly with others when they are ready to be added"With PSL Datatrack, you don't have to invest in functionality you do not need immediately all at once. You know that each of their modules will seamlessly integrate with all the others and so you can take them on when you are ready."

    Howard Sheldon, Sheldon Precision Engineering Ltd

  • Status Boards are Key

    Dynamic status boards can be customised by PSL Datatrack to suit exact requirements"Key to success within the sub-contract industry is making components to the correct quality at the right time and a competitive price. PSL Datatrack has been, and continues to be, key in helping Qualiturn successfully manage these challenges."

    Nick Groom, Qualiturn Products Ltd

     
  • How did we manage before?

    Ease of invoicing and transfer of data to accounts software"We can now retrieve any information at the push of a button. To be honest, it is difficult to see how we managed before we had Datatrack."

    Phil Smith, Wealdpark Ltd

     
  • Entire Business at our Fingertips

    Datatrack is designed for managing both small and medium manufacturing businesses"When we bought PSL Datatrack, we got a system that we could use quickly, does everything we ask of it and more and now we have our entire business at our fingertips."

    Jason Nicholson, Unicut Precision Ltd

     
  • Controlling Our Business In General Is Now Much Easier

    "Achieving KPIs with PSL Datatrack Status BoardsLike the PSL Datatrack software in general, the Status Boards have been well embraced by everyone. Our business is run on KPIs and achieving those as well as controlling our business in general is now much easier."

    Roger Williams, Seychell Engineering & Fabrication Ltd

  • Slashed our Admin Times

    PSL Datatrack reduces administration time by generating shop floor paperwork such as process layouts"We have slashed our admin times - orders are now processed in minutes rather than hours, even for complex aerospace contracts"

    Rob Kendall, AIM Limited, Clevedon

     
  • Will Help Us To Build Even Better Customer Relationships

    PSL Datatrack software can grow with Newtech"We are aiming to expand the business and will invest in new machining technology. But just as importantly, we know that the PSL Datatrack software can grow with us whether that means getting more of our staff to use it or whether it means investing step by step in more modules. It has been great for us so far and will help us to build even better customer relationships."

    Alan Riley, Newtech High Speed Turning Ltd

  • Price breaks easily managed

    The quotations module is flexible and time saving"We often get price break requests on the same part and before PSL Datatrack, these used to sit idle awaiting the effort required to work them out. The module has saved us a lot of time, and I’m confident we are winning more work because we are simply quoting more."

    Yian Stavrou, Sub-CNC Precision Ltd

     
  • In A Position To Win More Engineering Subcontract Work

    Hydrafeed are confident that PSL Datatrack will allow them to succeed"We wouldn't go back now to our old time-consuming administration processes. We are in a position to win more engineering subcontract work and continue to expand our robotic and barfeed operations, confident that PSL Datatrack will allow us to succeed."

    Martyn Page, Hydrafeed Limited

  • Stream-lined Delivery

    Complete component stocks controlled together with material traceability"The facility to have accurate data, a complete component stock list, and a stream-lined delivery process was very appealing."

    George Dingley, Sub-CNC Precision Ltd

  • Efficient multi-currency invoicing

    Multi-currency provides automatic calculations to/from foreign currencies"PSL Datatrack enabled us to implement changes to our invoicing methods efficiently - as when we introduced multi-currency invoicing including the US$ and the €uro."

    Barry Kirkpatrick, Demand Technology International Ltd

     
  • Our auditor was impressed

    PSL Datatrack is used by many ISO registered companies"We bought PSL Datatrack in anticipation of starting the process of becoming ISO 9001 registered to help us get better organised. Within six months of having Datatrack installed we had approval with zero non compliances. Our auditor was impressed with how quickly and easily everything flowed from one module to another."

    Russell Thackray, Bernard Holmes Precision Ltd

  • Would recommend it to other SMEs

    Efficient Production Control adds value by minimising the burden of administration and therefore reducing overheads"We are happy with PSL Datatrack and would recommend it to other SMEs. The initial hard work has paid off and we are now a tighter more efficient unit. PSL Datatrack have been absolute rocks in terms of the support they have given us."

    Paul McCann, Bluebell Opticom Ltd

     
  • Operating More Effectively

    Status Boards give dynamic information and instruction to management and the shop floor"Status boards' improved employee awareness enormously and resulted in an improved overall performance. Now everyone is operating more effectively."

    Nick Groom, MD, Qualiturn Products Ltd

     
  • Integral part of our operations

    Traceability of products throughout the production process is guaranteed"Datatrack is an integral part of our operations at Technoset Ltd. It supports our business in many facets and is particularly strong with traceability which is very important to Technoset and their customers."

    Kevan Kane, Technoset Ltd

     
  • One of the Best Investments

    Datatrack provides effective, efficient control of all planning and production functions"We chose Datatrack as the software system to manage and bring together our production and administration systems. It's one of the best investments we have ever made."

    John Clark, Chartway

     
  • Can Be Moulded To Suit Whatever Business Need Arises

    The PSL Datatrack system is easy to understand and versatile"PSL Datatrack has developed their system in line with the way we have developed our business. The system is easy to understand, versatile and, with the help of the team at PSL, can be moulded to suit whatever business need arises. We would definitely recommend it."

    Steve Smith, Brown & Holmes (Tamworth) Ltd

  • Foundation for our success

    PSL Datatrack is fast, flexible, precise and simple to use"PSL Datatrack helps to bring the whole operation together in an accessible, easy to use system that has provided the foundation for our continued success."

    Julie Fairclough, Fylde CNC Specialists Ltd

     
  • Essential to us

    Datatrack has a flexible, modular design and the ability to grow with a business"Datatrack has been essential to us and we'll continue to use it as an important element of improving our operations still further in the future."

    Phil Merison, Machining Technology (Mach-Tech) Ltd

     
  • Control & Traceability is Second to None

    Traceability from quotation to invoice"We liked the way PSL Datatrack could be tailored to our specific needs from the beginning and also gave us the option to expand into different modules as and when we wished.  The way the system flows and the control and traceability we have over our work is now second to none."

    Lewis Lockwood, RDL Technologies Ltd

     
  • Our Pace

    PSL Datatrack comprises a series of core modules which can be extended to include a range of optional modules"We didn't need to buy all the modules from day one, since the system could progress at a pace to suit the business."

    David Proctor, DP Engineering

  • Control vital admin functions

    Datatrack ensures that all this work is profitable and that businesses can easily recall details when repeat orders are received"Maintaining control of non-productive but vital admin functions is paramount. We could not maintain control without Datatrack."

    Pete Wells, Applied Drilling Systems Ltd

     
  • Reaping The Rewards Of Our Investment

    PSL Datatrack's knowledge of the industry and technical support cannot be faulted"Whilst we may have had some initial concerns about moving to a different software provider, these have been completely unfounded. PSL Datatrack's knowledge of the industry and technical support cannot be faulted. The transition from our old system was as smooth as it could have been and we are now reaping the rewards of our investment."

    Martin Wilson, Rodmatic Limited

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